Page Updated: 09/09/2021

Following the publication of the Governments road map, we are delighted to be able to start to re-open our facilities in the coming weeks and months. Our ”Rubicon Leisure Road Map’ details how and when we plan to open our facilities in line with the stages identified by the Government. This is subject to change dependent on advice at the time. The service status of each of our facility areas can be found below along with any Frequently Asked Questions. We are really excited about the prospect of re-opening our doors however its important that we do so in a safe manner ensuring measures are in place to mitigate risks. All of our buildings are COVID secure and display the commitment to COVID statement.

This page is updated on a regular basis whenever there is a significant change in our operation. Should you have any questions please follow the contact us link for the facility area in question.

Jump to a facility by clicking below.

Arrow Valley Visitor Centre
Abbey Stadium Sports Centre
Community Centres
Forge Mill Needle Museum and Bordesley Abbey Visitor Centre
Palace Theatre
Pitcheroak Golf Course

Arrow Valley Visitor Centre

Arrow Valley Visitor Centre is currently operating from the outdoor kiosk within the Visitor Centre grounds offering a variety of hot and cold drinks and snacks. From 12th April, the kiosk will be permitted to serve alcohol, and picnic benches and toilets will be made available. The outdoor bar is currently open from 10am until 5pm 7 days a week.

FAQ’s

Are the Toilets Open? 

Toilets are open but we are operating a one in, one out approach. Please follow government guidelines on wearing face coverings indoors (unless medically exempt) and continuing to maintain a 2 metre distance.

Is the play area open now? 

Redditch Borough Council have re-opened the play area.


Abbey Stadium Sports Centre

The Abbey Stadium will move to step 4 in the road map from Monday 26th July. See below our FAQs with any updates and changes.

All activities will need to be booked in advance by following the book and activity link below.

Book your Activity

FAQ’s

Are we still using the booking system for Swimming and Gym sessions ? 

Booking system from Monday 13th September will be removed for the upstairs and downstairs Gym. Swimming Booking system will remain in place for Family Bubble swims and lane swimming sessions. Fun sessions and general swim sessions on the timetable you wont need to book you can just turn up on a first come first serve basis.

Are you taking children’s birthday parties ? 

Yes. Children’s birthday parties can now be booked at the centre for main pool, learner pool or sports hall party. To book and check availability please call 01527 60206.

Are you continuing your virtual classes? 

Yes, our virtual programme will be continuing with a smaller range of classes streamed Live. Members will get access to the virtual classes free of charge from April. Non-members are also able to access the virtual classes at a small charge of £12 per month Classes will take place via our Virtual Classes private Facebook group. Members who don’t currently have access please request to follow the page – Abbey Stadium Virtual Classes. If your Facebook profile name is different to the name on your membership or non members who wish to join, please email jo.dudley@rubiconleisure.co.uk

Do i have to arrive beach ready for Swimming sessions? 

No. From Monday 26th July you wont have to arrive beach ready for swimming sessions cubicles and lockers will be back open for use before and after swim sessions, lockers take 25p a token to be purchased on entrance of the wet side changing rooms

Will I have to wear a face covering ? 

Unless medically exempt, anyone entering the Abbey Stadium we still encourage you to wear a face covering when entering and leaving the building


Community Centres

All four of our Community Centres are available to hire for permitted activity, for example Nursery or childcare settings or for places of worship. From the 12th April, subject to suitably sufficient risk assessments, hirers of permitted activities will be able to return to the Centres. Hirers will be contacted to confirm start dates and intentions to resume activities in line with Government advice. Unfortunately at this time, indoor exercise and sports activities for adults is not permitted until 17th May at the earliest. Should you have any questions or concerns with your booking, or if you are a new hirer wishing to make a new booking, please contact us

FAQ’s

Will I have to wear a mask when I return to the Community Centres? 

Unless medically exempt, anyone entering a Community Centre must wear a mask at all times or in line with Government advice for the activity taking place. This will be detailed in the hirers risk assessments.

Our group is not ready to return yet, can you hold our allocated space? 

If you are not ready to return, please contact us so we can look at what arrangements we can put in place.


Forge Mill Needle Museum and Bordesley Abbey Visitor Centre

The Museum grounds, play area and all new Mill View Coffee Bar will re-open to the public from Monday 12th April from 10.00am until 4.30pm, 7 days a week. From the 17th May, subject to Government approval, the indoor exhibits will re-open. Please check the website for opening days and times before your visit.

FAQ’s

Is there a charge for visiting the play area? 

The play area will be free to access.

Are toilets open? 

The accessible toilet will be available.

Are dogs allowed on site? 

We permit well behaved dogs on leads on our site, however we request that dogs are not taken on to the play area


Palace Theatre

Unfortunately the Palace Theatre remains closed. We are hoping to be able to re-open from July onwards dependent on restrictions at the time. ALL shows From January – June 2021 have now been rescheduled or cancelled. You can find a list all shows that have been rescheduled and cancelled in chronological order of original show dates from March – September 30th via this link. Any purchased tickets have been automatically transferred over to the new show date – if you can’t make the new show date or require a refund, please contact the Box office on 01527 65203 who will be open on ONLY TUESDAY 9:30am – 4:00pm. Please also consider exchanging your ticket for a Palace Theatre voucher/credit note for use on another show and support us if you’re able to.

You have until September 30th to get a refund for any show that was supposed to happen before September 2020 and October 31st to get a refund for any shows that were supposed to happen in September 2020, after these dates, you will no longer be able to get a refund.


Pitcheroak Golf Course

Pitcheroak Golf Course updates as of Monday 12th July

  1. We encourage you to continue to wear face coverings inside the club house
  2. Wash or Sanitise your hands regularly
  3. Book Tee Times in advance over the phone 01527 541054

FAQ’s

Can I turn up and play? 

We still ask everyone to pre book Tee Times over the phone by calling 01527 541054.

Do I have to wear a face covering when entering the shop to pay? 

We still encourage all customers to wear a face covering inside the building unless medically exempt

Will there be rakes available on the course 

Yes these will now be available for use